IT Systems & Facilities Lead
COMPANY OVERVIEW
Photon Kinetics is the world’s trusted standard in optical fiber testing and measurement solutions. For more than 40 years, our instruments have helped fiber and cable manufacturers deliver the performance that enables high-speed communication networks around the globe.
As the world moves deeper into AI-driven computing and hyperscale data centers, the demand for precise measurement and reliable optical infrastructure continues to grow. Photon Kinetics is applying its expertise in measurement science, automation, and precision systems to help build the connectivity backbone that powers the next generation of data and AI technologies.
Role Overview
We are looking for a hands-on IT leader who can both stabilize what exists and modernize what’s next.
You will own the reliability of our IT infrastructure, support our internal users, coordinate facilities operations, and gradually modernize legacy systems into scalable, secure platforms.
You will work directly with leadership and play a visible role in shaping how technology enables our next phase of growth.
Top 3 Outcomes in Year 1
1. Stabilize & Document the Foundation
- Improve uptime, monitoring, and backup reliability
- Document core infrastructure and vendor relationships
- Reduce reliance on undocumented legacy knowledge
2. Modernize Key Systems Without Disruption
- Assess and recommend upgrades to legacy tools
- Improve security posture (MFA, patching, access controls)
- Begin transition toward scalable cloud-based tools
3. Establish Reliable Facilities Coordination
- Implement preventive maintenance schedules
- Improve response time for building issues
- Build strong vendor relationships and cost discipline
Key Responsibilities
IT Infrastructure & Support
- Reliability of networks, servers, endpoints, and Microsoft 365
- Internal technical support across office and light manufacturing
- Hardware and software lifecycle management
- Vendor coordination (MSP, security, telecom)
Security & Risk
- Access control and user provisioning
- Backup validation and disaster recovery readiness
- Ongoing security improvements
Business Systems Support
- Support ERP, CRM, quoting systems, and internal tools
- Improve documentation and user training
- Identify simple automation opportunities
Facilities Coordination
- Coordinate maintenance vendors (HVAC, electrical, plumbing)
- Oversee minor office improvements and repairs
- Manage building systems and security access
Qualifications Required
- 5+ years hands-on IT infrastructure experience
- Strong networking fundamentals (TCP/IP, DNS, DHCP, firewalls)
- Experience supporting Microsoft 365 environments
- Ability to independently troubleshoot and resolve issues
- High integrity handling sensitive systems and data
Preferred
- Experience modernizing legacy IT environments
- Backup/disaster recovery ownership experience
- ERP or CRM support experience
- Experience coordinating facility vendors
- Exposure to manufacturing environments
Why This Role Is Different
- Direct visibility with executive leadership
- Real ownership — not ticket-only support
- Ability to shape modernization decisions
- Small team environment where your work matters
- Stable, established company with strong technical reputation
WHY JOIN PHOTON KINETICS
You’ll work on technologies that enable the next wave of AI and data center innovation. At Photon Kinetics, you’ll join a highly skilled, collaborative team where your designs move from concept to production quickly. You’ll have visibility and impact in a company recognized globally for engineering excellence and precision.